FAQ
Quick answers to common questions. Want the full story? Join the waitlist for weekly updates straight from the founder.
What is SoulPal?
SoulPal is an AI smart pet collar + companion app. It helps you stay connected to your pet through location tracking, activity insights, and a pixel-style "digital twin" that visualizes what your pet is doing in real time.
Join the waitlist to see it in action.
Is SoulPal available now?
Not yet — we're building toward a Kickstarter launch in June 2026.
Join the waitlist to get launch notifications and early bird pricing.
What can SoulPal do?
- GPS location — Know where your pet is, anytime
- Activity tracking — See how active (or lazy) they've been
- Smart reminders — Food, vaccines, and daily routines
- Digital twin — A live pixel avatar that mirrors your pet's movements
- Health snapshots — Daily patterns to help you notice changes early
We're still testing and refining. Join the waitlist to follow our progress.
Does SoulPal replace a vet?
No. SoulPal helps you notice patterns, but it's not a medical device. Always contact a qualified professional for health concerns.
Will it work for my pet?
SoulPal is designed for dogs and cats of all sizes. We're optimizing for everyday life — indoors, outdoors, and everything in between.
Have a specific question? Join the waitlist and reply to any email — we read every response.
How do I stay updated?
Join the waitlist. You'll get:
- Weekly build updates
- Behind-the-scenes photos and videos
- Launch notification the second we're live on Kickstarter
- Early access to Super Early Bird pricing
How can I contact you?
For general questions: Join the waitlist and reply to any email.
For partnerships, press, or privacy requests: Contact us or email lixiluo66@gmail.com — Lissy, Co-founder.
Coming Later
Details about pricing, shipping, and subscription options will be shared before the Kickstarter launch. Join the waitlist to be the first to know.
Last updated: 2026-01-28